Refund policy

Return Policy

We are committed to providing you with a quality shopping experience. If you are not satisfied with your purchase, you have the right to return the item unconditionally within 14 days of receiving it. Please ensure that the product is unused, that the label is not removed, and that the original packaging is maintained.

Return Process:

Please contact our customer service team within 14 days to explain the reason for your return.

Fill out the return request form and provide proof of purchase.

We will instruct you on how to return the item, and return shipping costs are at your expense, unless the item is defective or incorrect.

Once we receive the returned item and confirm its status, the refund will be processed within 14 business days.

Special Terms:

Returns and exchanges are only available for unused items.